Frequently Asked Questions
Everything you need to know about shopping with Steals.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping can take between 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply use our online portal to generate a prepaid return label.
Are the products authentic?
Absolutely. At Steals, we source directly from verified brands and authorized distributors to ensure 100% authenticity on every fashion piece we sell.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options like Klarna and Afterpay.
How do I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
Do you restock items that are sold out?
Due to our high-demand 'steal' pricing, many items are limited edition. However, you can sign up for back-in-stock notifications on the specific product page.